Managing performance improvement

Lynne F. Baxter and Alasdair M. Macleod

chapter 1 Introduction -- part SECTION 1 The management role in performance improvement -- chapter 2 Leadership -- chapter 3 The relationship between strategy and performance improvement -- chapter 4 Performance measurement -- part SECTION 2 Improvement as damage -- chapter 5 Super? ciality -- chapter 6 Considering the gender aspect to involvement -- chapter 7 Continuous or big-bang improvement: Using the analogy of the body -- part SECTION 3 Repair -- chapter 8 Repair at an individual level -- chapter 9 Repair at the level of the organization: The contribution of external frameworks -- chapter 10 Conclusions.

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Year of publication:	2008
Authors:	Baxter, Lynn F.
Other Persons:	MacLeod, Alasdair M. (contributor)
Publisher:	New York : Routledge,
Subject:	Kosten-Nutzen-Analyse \| Cost-benefit analysis \| Performance-Management \| Performance management \| Performance-Messung \| Performance measurement \| Prozessmanagement \| Business process management \| Qualitätsmanagement \| Quality management

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Extent:	1 online resource (viii, 195 pages)
Type of publication:	Book / Working Paper
Language:	English
Notes:	Includes bibliographical references (pages [181]-189) and index.
ISBN:	978-1-134-21165-4 ; 978-1-134-21160-9 ; 978-1-134-21164-7 ; 978-0-415-36680-9 ; 978-0-415-36681-6
Other identifiers:	10.4324/9780203019436 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10014499715