Managing quality in outsourcing of high-end services : a conseptual model
Vandana Srivastava, A. Sharfuddin and Subhash Datta
| Year of publication: |
2012
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|---|---|
| Authors: | Srivastava, Vandana ; Sharfuddin, A. ; Datta, Subhash |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 11, p. 1315-1327
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| Subject: | Outsourcing | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Wissensmanagement | Knowledge management | Künstliche Intelligenz | Artificial intelligence | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009687511