Managing real and virtual waits in hospitality and service organizations
Duncan Dickson, Robert C. Ford, and Bruce Laval
| Year of publication: |
2010
|
|---|---|
| Authors: | Dickson, Duncan ; Ford, Robert C. ; Laval, Bruce |
| Published in: |
The Cornell School of hotel administration handbook of applied hospitality strategy. - Los Angeles, Calif. [u.a.] : Sage, ISBN 1-4129-0590-7. - 2010, p. 346-361
|
| Subject: | Warteschlangentheorie | Queueing theory | Management | Gastgewerbe | Hospitality industry | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008667131