Managing service quality: Developing a vision and a strategy
Year of publication: |
1994
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Authors: | Sohal, Amrik S. |
Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 5.1994, 6, p. 367-374
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Saved in:
Saved in favorites
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