Managing service quality in multiple outsourcing
Year of publication: |
2014
|
---|---|
Authors: | Ye, Guangliang ; Zhu, Xiaowei ; Mukhopadhyay, Samar K. |
Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 18.2013/14, 3, p. 125-149
|
Subject: | Multiple suppliers | offshoring | outsourcing | service quality | service science | Dienstleistungsqualität | Service quality | Outsourcing | Auslandsverlagerung | Offshoring | Qualitätsmanagement | Quality management | Lieferantenmanagement | Supplier relationship management | Ländliche Entwicklung | Rural development | IT-Dienstleister | IT service provider | Dienstleistungssektor | Service industry | Dienstleistung | Services | Unternehmensdienstleistung | Business services |
-
Wickramasinghe, Vathsala, (2015)
-
Offshoring of services : a review of the literature and organizing framework
Pisani, Niccolò, (2016)
-
Productivity performance and the international outsourcing of services by Canadian industry
Wernerheim, C. Michael, (2012)
- More ...
-
Optimal contract design for mixed channels under information asymmetry
Mukhopadhyay, Samar K., (2008)
-
RFID's applications in quick response systems
Zhu, Xiaowei, (2010)
-
Role of forecast effort on supply chain profitability under various information sharing scenarios
Zhu, Xiaowei, (2011)
- More ...