Managing service subsidiaries through an innovation perspective : a case of standard interpretation in multinational hotels
Sawitree Sutthijakra
Year of publication: |
2011
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Authors: | Sutthijakra, Sawitree |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 3/4, p. 545-558
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Subject: | Hotellerie | Hotel industry | Multinationales Unternehmen | Transnational corporation | Dienstleistungsqualität | Service quality | Standardisierung | Standardization | Ausländische Tochtergesellschaft | Foreign subsidiary | Unternehmenszentrale | Corporate headquarters |
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