Managing services marketing : text and readings
Year of publication: |
1992 ; 2. ed.
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Other Persons: | Bateson, John E. G. (contributor) |
Publisher: |
Fort Worth [u.a.] : Dryden Press |
Subject: | Dienstleistung | Marketing |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Call Center - neue Taylorisierung oder innovative Dienstleistungsorganisation?
Bittner, Susanne, (1999)
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Langer, Markus F., (2001)
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German and Anglo-Saxon Approaches on Services and Services Marketing : Taking Stock - Looking Ahead
Haase, Michaela, (2008)
- More ...
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Conjoint analysis reliability : empirical findings
Reibstein, David, (2007)
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Building hope : leadership in the nonprofit world
Bateson, John E. G., (2008)
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When hiring, first test, and then interview
Bateson, John E. G., (2013)
- More ...