Managing Services: Should We Be Having Fun?
| Year of publication: |
2002
|
|---|---|
| Authors: | Redman, Tom ; Mathews, Brian P. |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 22.2002, 3, p. 51-62
|