Managing sport and leisure facilities : a guide to competitive tendering

Online-Ressource (ix, 277 p)

ill

Description based upon print version of record

""Managing Sport and Leisure Facilities A guide to competitive tendering""; ""Copyright""; ""Contents""; ""Preface""; ""Chapter 1 Background to leisure management ""; ""Early developments""; ""Leisure revolutions""; ""Market differentiation""; ""Rise or fall""; ""The political dimension""; ""The Local Government Act 1988""; ""Summary""; ""Addendum: The 1988 Act. Amended""; ""Chapter 2 Client contract preparations""; ""Compulsory competitive tendering""; ""The contract documentation""; ""Legal formalities""; ""Customer care formalities""; ""Inviting tenderers""; ""Summary""

""Addendum: Contractor appraisals""""Chapter 3 The financial basis ""; ""Income""; ""Leisure gain?""; ""Building maintenance""; ""The bid""; ""Profit or loss""; ""Insurance""; ""Summary""; ""Addendum: Income options""; ""Chapter 4 Business planning and tendering ""; ""Income projections""; ""Forward planning""; ""Company review""; ""Preparing the bid""; ""Staff costs""; ""Compiling the bid""; ""Determining income""; ""Client permissions""; ""Tender submission""; ""Summary""; ""Addendum: Management data""; ""Chapter 5 Recreation contractors�tender experiences ""; ""Crossland Leisure""

""An analysis of documents""""City Centre Leisure""; ""Circa Leisure plc""; ""Summary""; ""Addendum: Client control""; ""Chapter 6 Delegation and contract management ""; ""Technical and recreational delegation""; ""Delegation and motivation""; ""Operating to a budget""; ""Financial delegation""; ""Organization and structure""; ""Financial responsibility""; ""Incentives""; ""Year on year comparisons""; ""Business strategy""; ""Summary""; ""Addendum: Defaults, penalties and control""; ""Chapter 7 Hotels: the leisure experience ""; ""A Role Model""; ""Local authority hotels""

""The Harperley Hotel""""Hotel management principles""; ""The Great Western Royal Hotel""; ""Summary""; ""Addendum: Service standards in hotels""; ""Chapter 8 Catering and subcontracting ""; ""Subcontracting""; ""Arranging subcontracts""; ""Catering as a subcontract""; ""Catering management""; ""Trading reports""; ""Profit or loss""; ""Summary""; ""Addendum: Catering controls""; ""Chapter 9 Performance indicators ""; ""The basis for performance indicators""; ""General business indicators""; ""Client indicators""; ""Client and contractor measurements""; ""Contractor indicators""

""Contract performance""""Summary""; ""Addendum: Performance indicators""; ""Chapter 10 Management buyouts ""; ""Basic principles""; ""Qualifying conditions""; ""The Westminster �buyout�""; ""The Rochford �buyout�""; ""The Audit Commission""; ""Summary""; ""Addendum: The advice of the Audit Commission""; ""Chapter 11 Quality assurance ""; ""Quality control""; ""Quality assurance""; ""Key elements""; ""Implementation""; ""Quality circles""; ""Summary""; ""Addendum: Quality assurance guidelines""; ""Chapter 12 Promotions and Marketing ""; ""Advertizing""; ""Under new management""

""Sponsorship""

Electronic reproduction; Available via World Wide Web

ECONIS - Online Catalogue of the ZBW