Managing the competitiveness of Moscow underground (metro) based on consumer satisfaction
Year of publication: |
2021
|
---|---|
Authors: | Lopatinskaya, Irina ; Ivashkova, Natalia ; Timochina, G. S. ; Skorobogatykh, Irina ; Shirochenskaya, Irina ; Grineva, Olga |
Published in: |
Journal of Eastern Europe research in business & economics : JEERBE. - Norristown, Pa. : IBIMA Publ., ISSN 2169-0367, ZDB-ID 2648300-2. - Vol. 2021.2021, Art.-No. 126026, p. 1-13
|
Subject: | Assessments of Satisfaction | Technical Quality | Underground Services | Methodology | Schattenwirtschaft | Underground economy | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
-
Managing the competitiveness of Moscow underground (metro) based on consumer satisfaction
Lopatinskaya, Irina, (2021)
-
Tamwatin, Utid, (2015)
-
De Keyser, Arne, (2014)
- More ...
-
Managing the competitiveness of Moscow underground (metro) based on consumer satisfaction
Lopatinskaya, Irina, (2021)
-
Digital customer experience mapping in Russian premium banking
Timochina, G. S., (2021)
-
Timochina, G. S., (2020)
- More ...