Managing tourist satisfaction : an index approach
Year of publication: |
[2017]
|
---|---|
Authors: | Chen, Jason Li ; Li, Gang ; Song, Haiyan |
Published in: |
Management science in hospitality and tourism : theory, practice, and applications. - Oakville : Apple Academic Press, ISBN 1-926895-71-1. - 2017, p. 327-344
|
Subject: | Tourismuswirtschaft | Tourism industry | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model |
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