Measurement and maturity of business processes
Year of publication: |
2009
|
---|---|
Authors: | Sánchez González, Laura ; Delgado Cavaliere, Andrea ; Ruiz Gonzalez, Francisco ; García Rubio, Félix Óscar ; Piattini, Mario |
Published in: |
Handbook of research on business process modeling. - Hershey, Pa. [u.a.] : Information Science Reference, ISBN 978-1-60566-288-6. - 2009, p. 532-556
|
Subject: | Prozessmanagement | Business process management | Messung | Measurement | Theorie | Theory |
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