Measurement of online review helpfulness : a formative measure development and validation
Year of publication: |
2023
|
---|---|
Authors: | Kashyap, Rachita ; Kesharwani, Ankit ; Ponnam, Abhilash |
Published in: |
Electronic commerce research. - Dordrecht : Springer Science Business Media B.V., ISSN 1572-9362, ZDB-ID 2038488-9. - Vol. 23.2023, 4, p. 2183-2216
|
Subject: | Electronic word of mouth | Formative measurement | Online reviews | Review helpfulness | Scale development | Virales Marketing | Viral marketing | Messung | Measurement | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Performance-Messung | Performance measurement |
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