Measuring business process maturity : is Hammer model validated in practice?
Year of publication: |
2021
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Authors: | Mohammadi, Shiva ; Farimani, Nasser Motahari ; Farahi, Mohammad Mahdi |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 32.2021, 4, p. 502-519
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Subject: | business process management | BPM | confirmatory factor analysis | Hammer model | maturity of organisation | maturity of processes | process maturity assessment function | Prozessmanagement | Business process management | Faktorenanalyse | Factor analysis | Qualitätsmanagement | Quality management | Organisatorischer Wandel | Organizational change |
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