Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Year of publication: |
August 2018
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Authors: | Kim, Eojina ; Tang, Liang ; Bosselman, Robert |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 74.2018, p. 85-98
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Subject: | Innovativeness | Restaurant innovativeness | Customer perceptions | Scale development | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Innovation | Innovationsmanagement | Innovation management | Wahrnehmung | Perception | Kundenintegration | Customer integration |
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