Measuring digitalization : key metrics

Marcin Kotarba

The article covers an analysis of metrics used to measure digitalization activities. Five main levels are analyzed - moving from the metrics of the digital economy to society, industry, enterprise, and clients. The study is based on leading public and commercial metrics used for the evaluation of the digital progress. The similarities and differences between key performance indicators on each level are discussed, forming a set of conclusions on the scope and maturity of various measurement systems and potential improvement options.

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Year of publication:	February 2017
Authors:	Kotarba, Marcin
Published in:	Foundations of Management : the journal of Warsaw University of Technology. - Warsaw : De Gruyter, Versita, ISSN 2300-5661, ZDB-ID 2761412-8. - Vol. 9.2017, 1, p. 123-138
Subject:	digitalization \| digital metrics \| digital key performance indicators (KPI) \| benchmarking \| digital economy \| digital society \| digital industry \| digital enterprise \| digital client \| digital investment \| Social Web \| Social web \| Digitalisierung \| Digitization \| Informationstechnik \| Information technology \| Performance-Messung \| Performance measurement \| Brasilien \| Brazil

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Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1515/fman-2017-0010 [DOI] hdl:10419/184621 [Handle]
Source:	ECONIS - Online Catalogue of the ZBW

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