Measuring food and beverage service quality in spa hotels : a case study in Balıkesir, Turkey
Year of publication: |
2014
|
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Authors: | Giritlioglu, Ibrahim ; Jones, Eleri ; Avcikurt, Cevdet |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 26.2014, 2, p. 183-204
|
Subject: | Hotel | Service quality | Food and drink | Consumer attitudes | Hospitality services | Dienstleistungsqualität | Türkei | Turkey | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Ernährungsindustrie | Food industry | Kundenzufriedenheit | Customer satisfaction | Getränk | Beverage | Gastgewerbe | Hospitality industry | Krankenhaus | Hospital |
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