MEASURING INDIAN PATIENTS' SATISFACTION: A CASE OF PRIVATE HOSPITALS
Year of publication: |
2010
|
---|---|
Authors: | Ali, S. Samar ; Ahmed, Faizan |
Published in: |
Portuguese Journal of Management Studies. - Instituto Superior de Economia e Gestão (ISEG). - Vol. XV.2010, 3, p. 303-329
|
Publisher: |
Instituto Superior de Economia e Gestão (ISEG) |
Subject: | hospital | private hospital | satisfaction | consumer | patients | factor analysis | ACSI | PSI | SPSS 16.0 | AMOS |
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