Measuring performance : a toolkit of traditional and alternative methods
David Jenkins
| Year of publication: |
2012
|
|---|---|
| Authors: | Jenkins, David |
| Publisher: |
Farnham, Surrey [u.a.] : Gower Pub |
| Subject: | Performance-Messung | Performance measurement | Leistungsmessung |
| Description of contents: | Table of Contents [swbplus.bsz-bw.de] |
| Extent: | 141 S. 26 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Ratgeber ; Guidebook |
| Language: | English |
| Notes: | Formerly CIP Uk. - Includes bibliographical references (p. [135]) and index. - Getting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away: the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test your information system -- Measurement systems: the options -- League tables and performance review Getting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away : the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test your information system -- Measurement systems : the options -- League tables and performance review -- Conclusion. |
| ISBN: | 978-0-566-08860-5 ; 0-566-08860-6 ; 978-1-4094-4025-3 ; 1-4094-4025-7 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009504729