Measuring performance of management process : efficiency, capability, cost and maturity
Chiou-Shuei Wei
Year of publication: |
2014
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---|---|
Authors: | Wei, Chiou-Shuei |
Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 33.2014, 4, p. 171-179
|
Subject: | Management process | management system | process performance | maturity model | process capability | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Performance-Management | Performance management |
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