Measuring quality of service in dial-a-ride operations: the case of a Canadian city
Year of publication: |
2012
|
---|---|
Authors: | Paquette, Julie ; Bellavance, François ; Cordeau, Jean-François ; Laporte, Gilbert |
Published in: |
Transportation. - Springer, ISSN 0049-4488. - Vol. 39.2012, 3, p. 539-564
|
Publisher: |
Springer |
Subject: | Dial-a-ride services | Quality of service | Measurement scale | Survey |
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