Measuring service quality in luxury hotels in Malaysia
Year of publication: |
2012
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Authors: | Abaeian, Vahideh ; Kok Wei Khong |
Published in: |
Taylor's business review / Taylor's Business School, Taylor's University Sdn Bhd : TBR ; a contemporary business journal. - Subang Jaya : [Verlag nicht ermittelbar], ISSN 2232-0172, ZDB-ID 2726008-2. - Vol. 2.2012, 1, p. 47-59
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Subject: | Malaysia | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Luxusgüter | Luxury goods | Messung | Measurement | Kundenzufriedenheit | Customer satisfaction |
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