MEASURING THE ANTECEDENT EFFECTS OF SERVICE COGNITION AND INTERNET SHOPPING ANXIETY ON CONSUMER SATISFACTION WITH E-TAILING SERVICE
Year of publication: |
2011
|
---|---|
Authors: | YAO, Chengwen ; LIAO, Shuling |
Published in: |
Management & Marketing. - Economic Publishing House, ISSN 1842-0206. - Vol. 6.2011, 1, 4
|
Publisher: |
Economic Publishing House |
Subject: | consumer satisfaction | e-tailing service | internet shopping anxiety |
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