Measuring the Quality of University Computer Labs Using SERVQUAL: A Longitudinal Study
| Year of publication: |
2003
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|---|---|
| Authors: | Hughey, David W. ; Chawla, Sudhir K. ; Khan, Zafar U. |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 10.2003, 3, p. 33-44
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