Measuring the ROI in Non-Capital Investments
Intro -- Title Page -- Copyright -- Praise for Value for Money -- Foreword -- Preface -- Value is Changing … -- Need for a New Approach -- The ROI Methodology: The Enhanced Logic Model -- We Can't Measure Our Way to Success -- Flow of the Book -- Acknowledgements -- Authors -- Chapter 1: The Value Evolution -- The Value Shift -- Why Now? -- Challenges Along the Way -- Final Thoughts -- Chapter 2: Six Ways to Show Value for Money -- Six Ways to Show Value for Money -- Barriers to Showing Value for Money -- Final Thoughts -- Chapter 3: Needed: An Enhanced Logic Model -- A Review of Models -- Concerns about Current Models -- How Does Your Current Model Stack Up? -- Requirements for the Value for Money: A Measurement Process -- ROI Methodology -- Terminology: Projects, Solutions, Participants -- Final Thoughts -- Chapter 4: Introducing the ROI Methodology -- Types of Data -- The Initial Analysis -- Using Design Thinking to Deliver and Measure Results -- The ROI Process Model -- Operating Standards and Philosophy -- Implementing and Sustaining the Process -- Benefits of This Approach -- Final Thoughts -- Chapter 5: Start with Why: Align Programs with the Business -- Impact Measures are Critical -- The Challenge -- The Alignment Model -- Payoff Needs -- Business Needs -- Final Thoughts -- Chapter 6: Make It Feasible: Select the Right Solution -- Performance Needs -- The Performance Dialogue -- Use Analysis Techniques -- Learning Needs -- Preference Needs -- Matching Solutions to Needs -- The Matrix Diagram -- Selecting Solutions for Maximum Payoff -- Final Thoughts -- Chapter 7: Expect Success: Design for Results -- The Power of Expectations -- Defining the Success of Programs -- Designing for Results at Each Level -- Developing Objectives at Multiple Levels -- The Power of Objectives -- Defining Roles and Responsibilities -- Planning the Evaluation.
Year of publication: |
2019
|
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Authors: | Phillips, Jack J |
Other Persons: | Phillips, Patricia Pulliam (contributor) ; Gaudet, Cyndi Huff (contributor) ; Paone, Gina (contributor) |
Publisher: |
Somerset : John Wiley & Sons, Incorporated |
Saved in:
Online Resource
Extent: | 1 online resource (462 pages) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Description based on publisher supplied metadata and other sources. |
ISBN: | 978-1-119-32271-9 ; 978-1-119-32265-8 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012124033
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