Measuring total customer experience in museums
Year of publication: |
1999
|
---|---|
Authors: | Rowley, Jennifer |
Published in: |
International Journal of Contemporary Hospitality Management. - MCB UP Ltd, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 11.1999, 6, p. 303-308
|
Publisher: |
MCB UP Ltd |
Subject: | Museums | Quality | Customer satisfaction |
-
Generation Y : evaluating services experiences through mobile ethnography
Muskat, Matthias, (2013)
-
The making of cultural policy : a European perspective
van der Ploeg, Frederick, (2005)
-
Carbone, Fabio, (2020)
- More ...
-
Johnson, Frances, (2010)
-
Information sharing practice in multi‐agency working
Peel, Michelle, (2010)
-
Place and Destination Branding : A Review and Conceptual Mapping of the Domain
Hanna, Sonya, (2020)
- More ...