Measuring tourists' satisfaction and loyalty : a perception approach
Year of publication: |
2018
|
---|---|
Authors: | Abuamoud, Ismaiel ; Ibrahim, Amal ; Alrousan, Ramzi Mahmoud |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 25.2018, 2, p. 101-107
|
Subject: | The Citadel | Jerash | Jordan | tourism satisfaction | Jordanien | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Tourismus | Tourism | Beziehungsmarketing | Relationship marketing | Messung | Measurement | Tourismuswirtschaft | Tourism industry |
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