Measuring user perceived service quality of online auction sites
Year of publication: |
2010
|
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Authors: | Liu, Chung-tzer ; Guo, Yi Maggie ; Hsieh, Tzong-yin |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 30.2010, 7/8, p. 1177-1197
|
Subject: | Internet-Auktion | Online auction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce |
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