A mechanism for employees' brand citizenship behavior (BCB) and negative word-of-mouth (NWOM) : the divergent moderating effects of horizontal collectivism
Year of publication: |
2023
|
---|---|
Authors: | Lee, Sang Bong ; Liu, Shih Hao ; Maertz, Carl P. ; Singh, Nitish ; Fisher, James |
Published in: |
The journal of product & brand management. - Bingley : Emerald, ISSN 2054-1643, ZDB-ID 2020682-3. - Vol. 32.2023, 7, p. 1123-1138
|
Subject: | Brand citizenship behavior | Employees' negative-word-of-mouth | Horizontal collectivism | Internal branding | Perceived organizational support | Arbeitsverhalten | Work behaviour | Markenführung | Brand management | Markenimage | Brand image | Kollektivismus | Collectivism | Arbeitskräfte | Workforce | Konsumentenverhalten | Consumer behaviour | Markenartikel | Brand | Virales Marketing | Viral marketing |
-
Afshardoost, Mona, (2023)
-
Effect of internal branding on employee brand commitment and behavior in hospitality
Yang, Jen-Te, (2015)
-
The impact of internal branding on employees' brand supporting behaviour in banking
Taku, Basetsana, (2022)
- More ...
-
Lee, Sang Bong, (2022)
-
Internationalization of e-commerce corporations (ECCs)
Benmamoun, Mamoun, (2019)
-
Chakrabarty, Bidisha, (2017)
- More ...