Mediating impact of emotional intelligence competencies on the relationship of conflict management styles and service quality of higher education : a Pakistan based study
Umair Asghar, Khalid Pervaiz
Year of publication: |
2019
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Authors: | Asghar, Umair ; Pervaiz, Khalid |
Published in: |
Review of economics and development studies. - Multan, Pakistan : SPCRD Global Publishing, ISSN 2519-9706, ZDB-ID 2930172-5. - Vol. 5.2019, 4, p. 623-636
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Subject: | Conflict Management Styles | Emotional Intelligence Competencies | Service Quality of Higher Education | Dienstleistungsqualität | Service quality | Intelligenz | Intelligence | Pakistan | Betrieblicher Konflikt | Workplace conflict | Studierende | Students | Emotion | Konfliktregelung | Dispute settlement | Hochschule | Higher education institution |
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