Medical tourism service quality : finally some empirical findings
Year of publication: |
September-October 2015
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Authors: | Noor Hazilah Abd Manaf ; Hussin, Husnayati ; Jahn Kassim, Puteri Nemie ; Rokiah Alavi ; Dahari, Zainurin |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 9/10, p. 1017-1028
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Subject: | medical tourism | medical outsourcing | international medical travel | health tourism | service quality | Dienstleistungsqualität | Service quality | Gesundheitstourismus | Health tourism | Outsourcing | Gesundheitswesen | Health care system | Internationaler Tourismus | International tourism | Tourismus | Tourism | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management |
Type of publication: | Article |
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Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1080/14783363.2015.1068597 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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