Methods for quality assessment in enterprise VoIP communications
Filipe Neves; Salviano Soares; Pedro Assunção; Filipe Tavares; Simão Cardeal
Year of publication: |
2013
|
---|---|
Authors: | Neves, Filipe ; Soares, Salviano Filipe Silva Pinto ; Assunção, Pedro A. Amado ; Tavares, Filipe ; Cardeal, Simão |
Published in: |
Sociotechnical enterprise information systems design and integration. - Hershey, Pa. : Information Science Reference, ISBN 978-1-4666-3666-8. - 2013, p. 154-170
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Subject: | Internettelefonie | Internet telephony | Dienstleistungsqualität | Service quality | Bewertung | Evaluation |
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