Mining online reviews to support customers' decision-making process in e-commerce platforms : a narrative literature review
Abdessamad Benlahbib, Achraf Boumhidi and El Habib Nfaoui
| Year of publication: |
2022
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|---|---|
| Authors: | Benlahbib, Abdessamad ; Boumhidi, Achraf ; Nfaoui, El Habib |
| Published in: |
Journal of organizational computing and electronic commerce. - New York, NY : Routledge, Taylor and Francis Group, ISSN 1532-7744, ZDB-ID 2008078-5. - Vol. 32.2022, 1, p. 69-97
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| Subject: | decision-making | E-commerce | feature-based summarization | opinion mining | reputation generation | Electronic Commerce | Bergbau | Mining | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Entscheidung | Decision | Reputation | Social Web | Social web | Digitale Plattform | Digital platform | Beziehungsmarketing | Relationship marketing | Virales Marketing | Viral marketing | Bibliometrie | Bibliometrics | Internet |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10919392.2022.2053454 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013282428