Mobile Application for Patients' Waiting Time Control and Management of Diagnostic Imaging Examinations

Geographic information systems (GIS) are useful informative systems for reducing the waiting time of diagnostic imaging examinations. ArcGIS software is used to develop a digital questionnaire which is used as a data collection tool. The information concerns the patients' personal information, type of examination required and medical history. Data is collected in real time and through GPS capabilities, the patients' exact coordinates are determined. GIS applications are used to create digital maps which display the average waiting time for performing imaging tests. Questionnaire data and interactive maps are uploaded to a digital platform. Through this application, it is possible to locate patients who actually need diagnostic imaging examinations in real time. Observing the location of patients on digital maps makes it easier to redirect them to the nearest health care units with the shortest waiting time. Data can also be acquired by mobile phones.