Mobile applications (apps) as service provider actors
Year of publication: |
2024
|
---|---|
Authors: | Orsingher, Chiara ; McColl-Kennedy, Janet R. ; Zaki, Mohamed ; Green, Teegan ; Varnfield, Marlien ; Li, Jane ; Butten, Kaley ; Titman, Jason ; Hansen, David |
Published in: |
International journal of consumer studies. - Oxford [u.a.] : Wiley-Blackwell, ISSN 1470-6431, ZDB-ID 2141394-0. - Vol. 48.2024, 2, Art.-No. e13016, p. 1-13
|
Subject: | app | health care consumers | mobile application | roles | service experience | service provider | Mobile Anwendung | Mobile application | Digitale Dienste | Web-based service | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Mobilkommunikation | Mobile communications | Norwegen | Norway | Gesundheitsversorgung | Health care |
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