Mobile banking service quality and customer value co-creation intention : a moderated mediated model
Year of publication: |
2022
|
---|---|
Authors: | Hijazi, Rawa |
Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 7, p. 1501-1525
|
Subject: | Customer engagement | Customer value co-creation | Jordan | Mobile banking | SDL | Service quality | Social presence | TAM | Dienstleistungsqualität | Kundenwert | Customer value | Electronic Banking | Electronic banking | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Jordanien | Bankgeschäft | Banking services | Konsumentenverhalten | Consumer behaviour |
-
Understanding customers hospital experience and value co-creation behavior
Samsa, Çağlar, (2022)
-
Yalley, Andrews Agya, (2022)
-
E-banking services and the satisfaction of customers in the Jordanian banks
Tahtamouni, Asem, (2023)
- More ...
-
Mobile payment service quality : a new approach for continuance intention
Hijazi, Rawa, (2023)
-
Knowledge-sharing's facilitating role : innovative performance and total quality management
Hijazi, Rawa, (2023)
-
Hijazi, Rawa, (2023)
- More ...