MODELING AND OPTIMIZING THE BUSINESS PROCESSES USING MICROSOFT OFFICE EXCEL

Business process management is a management approach based on aligning all the company’s activities along with the customers’ needs and wishes. It is a method that promotes the company’s efficiency, but in the same time leaves an open place to the innovation, flexibility and integration with other software applications. Business process modeling is trying to continuously improve the work processes within a company. Business process modeling helps the companies to be more efficient and more able to change than the companies that are based on a traditional hierarchical management.