Modeling customer support performance in Indian IT hardware industry
Year of publication: |
2006
|
---|---|
Authors: | Shankar, R. ; Vijayaraghavan, P. ; Narendran, T. |
Published in: |
Journal of Modelling in Management. - Emerald Group Publishing Limited, ISSN 1746-5672, ZDB-ID 2243983-3. - Vol. 1.2006, 3, p. 232-254
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Stochastic modelling | Demand forecasting | Customers | India | Electrical goods |
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