Modelling brand loyalty in the Nigerian telecommunications industry
Year of publication: |
2019
|
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Authors: | Inegbedion, Henry Egbezien ; Obadiaru, Eseosa |
Published in: |
Journal of strategic marketing. - London : Routledge, ISSN 1466-4488, ZDB-ID 2020800-5. - Vol. 27.2019, 7, p. 583-598
|
Subject: | Brand loyalty | brand switching | GSM service providers | Markov Chain | Nigeria | Markenartikel | Brand | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Kundenzufriedenheit | Customer satisfaction | Markentreue | Markov-Kette | Markov chain | Telekommunikationssektor | Telecommunications industry |
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