Modelling for the proposed roll-out of the "111" service in Wales : a case study
Year of publication: |
June 2018
|
---|---|
Authors: | Tuson, Mark ; England, Tracey ; Behrens, Doris ; Bowen, Richard ; Edwards, Dorothy ; Frankish, John ; Kay, Jude |
Published in: |
Health care management science. - Norwell, Mass. [u.a.] : Springer Science + Business Media, ISSN 1386-9620, ZDB-ID 1469148-6. - Vol. 21.2018, 2, p. 159-176
|
Subject: | Out of hours | Call handling | Workforce planning | "111" | Simulation modelling | Resource allocation | Allokation | Allocation | Arbeitskräfte | Workforce | Dienstleistung | Services | Simulation |
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