Modelling health care customer satisfaction : evidence from Serbia
Year of publication: |
2021
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Authors: | Rajić, Tamara ; Rakić, Ana ; Milošević, Isidora |
Published in: |
Serbian journal of management : an international journal for theory and practice of management science ; SJM. - Bor : [Verlag nicht ermittelbar], ISSN 2217-7159, ZDB-ID 2634104-9. - Vol. 16.2021, 1, p. 125-145
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Subject: | health care service quality | perceived value | patient satisfaction | trust | commitment | patients' behavioural intentions | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Kambodscha | Cambodia | Patienten | Patients | Serbien | Serbia | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Gesundheitswesen | Health care system |
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