Purpose Preschoolers and their inter-generational parents are the main users of modern urban residential outdoor space. To design and build appropriate outdoor space, it is necessary to understand the two groups’ psychological and behavioral needs in depth. The paper aims to discuss this issue. Design/methodology/approach By means of literature reviews, field surveys, questionnaires, and interviews, this study addresses the psychological, behavioral, neighborhood conversation, and space use characteristics of preschoolers and their inter-generational parents in the residential quarters of Haidian District in Beijing. This paper investigates the safety, interests, micro-climate appropriateness, supporting accompanying behavior, and promoting neighborhood conversation as the design strategies for residential outdoor space. Findings The findings suggest that children’s wills are dominant in choosing activity space, while the duration of stay is decided by inter-generational parents; appropriateness for children’s use is the most significant indicator for evaluating satisfaction of outdoor space; safety is the first rule in outdoor space design; and the design of details in outdoor space and facilities needs to be strengthened. Research limitations/implications Some preliminary conclusions have been concluded in this research while some deficiencies still exist. For example, quantitative research method and data processing method need to be deepened and studied continually in the following research; also, the research defines the investigation elements based on literature reading and individual field research, which remains to be verified and deepened in the future. Practical implications This research paid attention to usage experience in residential quarters so as to get rid of the pursuit of beauty in form in the planning and design strategies for residential quarters, proper care for youth and seniors, promote community vitality, enhance the shared living environment, and promote community association. This research can arouse the attention to children and the elderly in subsequent residential quarters and urban research. It is a very important field to study the behavior characteristics of children and the elderly and then study the urban space that is suitable for them. Social implications Planning and design strategies for residential quarters should be explored from the perspectives of the correlated group of preschoolers and their inter-generational parents – the group of people who most frequently use residential outdoor space. This research paid attention to usage experience in residential quarters so as to get rid of the pursuit of beauty in form in the planning and design strategies for residential quarters, proper care for youth and seniors, promote community vitality, enhance the shared living environment, and promote community association. This research can arouse the attention to children and the elderly in subsequent residential quarters and urban research. Originality/value This research is of great significance, in caring the young and the old, building up communities’ vitality, enhancing living environment, and promoting community association, to explore planning and design strategies for residential quarters from the perspective of the correlated group of preschoolers and inter-generational parents and the group of people who uses the residential quarters’ space most frequently.