More communication is not always better? : the interplay between effective communication and interpersonal conflict in influencing satisfaction
Year of publication: |
2013
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Authors: | Hung, Kuang-peng ; Lin, Chung-kuang |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 42.2013, 8, p. 1223-1232
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Subject: | Effective communication | Task conflict | Relationship conflict | Satisfaction | Kommunikation | Communication | Interne Kommunikation | Internal communication | Betrieblicher Konflikt | Workplace conflict | Arbeitszufriedenheit | Job satisfaction | Kundenzufriedenheit | Customer satisfaction | Soziale Beziehungen | Social relations | Konflikt | Conflict |
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