Motivating language and employees' need satisfaction to service quality : conservation of resources and speech act theories
Md Karim Rabiul, Md. Kamrul Hasan, Mahadi Hasan Miraz and Rashed Al Karim
| Year of publication: |
2023
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|---|---|
| Authors: | Md Karim Rabiul ; Hasan, Md. Kamrul ; Mahadi Hasan Miraz ; Al Karim, Rashed |
| Published in: |
Management research review. - Bingley : Emerald, ISSN 2040-8277, ZDB-ID 2538372-3. - Vol. 46.2023, 12, p. 1783-1801
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| Subject: | Hospitality | Motivating language | Psychological competence | Psychological relatedness | Service quality | Dienstleistungsqualität | Sprache | Language | Motivation | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Leistungsmotivation | Work motivation |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MRR-10-2022-0720 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014430924