Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews
Susan (Sixue) Jia
Year of publication: |
2020
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Authors: | Jia, Susan |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 78.2020, p. 1-12
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Subject: | Tourist | Restaurant | Cross-culture | Online review | Text mining | Gastronomie | Restaurant industry | Text | Kundenzufriedenheit | Customer satisfaction | China | Urlaubsverhalten | Holiday behaviour | USA | United States | Data Mining | Data mining | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Interkulturelles Management | Cross-cultural management | Personalisierung | Personalization |
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