Multimarket contact and service quality : evidence from on-time performance in the US airline industry
Jeffrey T. Prince; Daniel H. Simon
| Year of publication: |
2009
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|---|---|
| Authors: | Prince, Jeff ; Simon, Daniel H. |
| Published in: |
Academy of Management journal : AMJ. - Valhalla, NY : Academy of Management, ISSN 0001-4273, ZDB-ID 221859-8. - Vol. 52.2009, 2, p. 336-354
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| Subject: | Nichtpreiswettbewerb | Non-price competition | Internationaler Wettbewerb | International competition | Dienstleistungsqualität | Service quality | Fluggesellschaft | Airline | USA | United States | 1995-2001 |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003848790