Multiyear impact of backorder delays : a quasi-experimental approach
Year of publication: |
2023
|
---|---|
Authors: | Bhan, Hyung Sup ; Anderson, Eric T. |
Published in: |
Marketing science. - Baltimore, Md. : INFORMS, ISSN 1526-548X, ZDB-ID 2023536-7. - Vol. 42.2023, 2, p. 314-335
|
Subject: | backorder | delivery performance | expectation management | loss aversion | quasi-experimental design | temporary stockout |
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