My colleague is not "human" : will working with robots make you act more indifferently?
Xingyang Lv, Kewei Shi, Yueying He, Yingchao Ji, Tian Lan
| Year of publication: |
2024
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|---|---|
| Authors: | Lv, Xingyang ; Shi, Kewei ; He, Yueying ; Ji, Yingchao ; Lan, Tian |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 176.2024, Art.-No. 114585, p. 1-14
|
| Subject: | Emotional exhaustion | Colleague type | Customer interaction | Service warmth | Social interaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2024.114585 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014550368