Narratives as driver for co-creating new stories of service
Year of publication: |
[2017]
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Authors: | Hansen, Anne Vorre |
Published in: |
Research methods in service innovation. - Cheltenham, UK : Edward Elgar Publishing, ISBN 1-78536-485-5. - 2017, p. 76-94
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Subject: | Dienstleistungsinnovation | Service innovation | Narrative Methode | Narrative method | Kundenservice | Customer service | Wohnungswirtschaft | Housing sector | Dänemark | Denmark |
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