Neglect of older people in formal care settings part two: new perspectives on investigation and factors determining whether neglect has taken place

This paper categorises different types of health‐focused safeguarding investigations and offers suggestions, particularly relevant to nurse investigators, on how an investigation can be approached. Suggestions are also offered on how to conduct an investigation, where to find information, how to conduct interviews, writing a report and giving a professional opinion. Criteria for determining whether neglect has taken place in a formal care setting are offered, alongside examples of how these have been applied in practice. The paper concludes with consideration of actions that can be taken following an investigation and some reflections on the experience of professions involved in safeguarding.